Over the past several decades, companies worldwide have been on the slow and inevitable march towards digitisation.

While almost all had come to grips with the Internet and mobile technology, none were truly ready for the great remote work experiment caused by the COVID-19 pandemic.

Until the virus hit, most companies probably had a “digital transformation roadmap”, which would have seen them gradually shift more of their business to the cloud or embrace digital communication solutions.

That roadmap, which may have been a year or ten years long, became obsolete almost overnight. With offices no longer a viable option for many companies, what followed was a mad scramble to ensure that business could continue, even with the majority of consumers and workers in some level of lockdown.

Perhaps unsurprisingly then, COVID-19 has been a major catalyst in the realm of digital transformation.

Recently, the pace of that acceleration was quantified by research from leading cloud communications platform Twilio (NYSE:TWLO), which found that the impacts of COVID-19 have significantly sped up global businesses’ digital transformation initiatives.

To better understand the effects of COVID-19 on businesses, Twilio surveyed over 2,500 enterprise decision-makers in the US, UK, Germany, Australia, France, Spain, Italy, Japan and Singapore.

A key finding of the study is that COVID-19 was the digital accelerant of the decade. Specifically, COVID-19 accelerated companies’ digital communications strategy by an average of six years.

German and Australian companies, in particular, have accelerated their digital transformation to deal with the pandemic, according to the study. Over three-quarters of respondents from these countries (78% and 76% respectively) say the pandemic has sped up their digital transformation “a great deal”.

With regards sectors, the study found that technology, energy, and healthcare companies are the most likely to speed up digital transformation in response to COVID-19. Over three-quarters of companies from these sectors said that the pandemic has greatly accelerated their digital transformations.

Glenn Weinstein, Chief Customer Officer at Twilio, said that in the last few months Twilio has seen years-long digital transformation roadmaps compressed into days or weeks in order to adapt to the “new normal”.

“Our customers in nearly every industry have had to identify new ways to communicate with their customers and stakeholders — from patients, to students, to shoppers, and even employees — essentially overnight,” he said. “Cloud scale, speed and agility are enabling organisations to innovate faster than ever. We believe the solutions being built today will be the standard for digital engagement in the future.”

Another major finding of the study is that previous inhibitors to innovation have been broken down in the wake of the pandemic.

For example, over a third of respondents said that getting executive approval (37%), lack of clear strategy (37%) reluctance to replace legacy software (35%) or insufficient budget (34%) were no longer impediments to commending digital transformation initiatives.

The breaking down of those barriers has been even more pronounced in Australia across three of those four key metrics.

Almost half of the Australian respondents see getting executive approval (41%), lack of clear strategy (49%) reluctance to replace legacy software (41%) as major barriers, and a third are unconcerned about budget (33%).

As Australia’s only Platinum Partner of DocuWare, a world-leading document management and workflow automation provider, Docuworx understands the critical need for digital transformation in a post-COVID world.

DocuWare’s world-leading software allows you to automate invoice processes, capture your businesses vital data, go paperless, and more.

To learn more about how Docuworx can assist your organization or to book a free trial,  contact us today.

Adelaide, Australia, July 31, 2020: Docuworx Australia Pty Ltd (‘Docuworx’ or ‘the Company’), a Platinum Partner of leading document management and workflow automation provider DocuWare, has commenced the rollout of DocuWare version 7.3 to all of its Asia-Pacific clients.

DocuWare officially announced the release of version 7.3 of its flagship software in June. As part of the DocuWare’s continued focus on accelerating and improving business processes, version 7.3 boasts compelling new features.

These include new web client services that enhance the delivery of remote, fast and secure information access, as well as new mail archiving which establishes more flexible storage guidelines.

In addition, new configurations including a Barcode section and annotation features promise higher accuracy of information and workflows.

Docuworx commenced rolling out version 7.3 to its clients in June and is about halfway through the process, according to the Company’s director and co-founder Dimitri Kostarelis.

“While our cloud clients are updated automatically, Docuworx is responsible for updating our on-premise clients,” he said. “We anticipate completing the rollout by the end of August.”

Kostarelis said that DocuWare’s updates, which occur approximately every six months, are critical in a world of fast-paced technological development.

“DocuWare does a great job of combining user feedback and rigorous R&D in order to improve its world-leading software in every update,” he said.

Another change in version 7.3 has seen many features moved from DocuWare Administrator to DocuWare Configuration, ensuring faster technological update to every system.

DocuWare president Dr. Michael Berger said that version 7.3’s new features will help companies during the current challenging business environment.

“At this time, when every business is enormously dependent on digital solutions to power remote workforces and maintain business continuity, it was more important than ever to deliver new features that are proven to ensure safe, secure and high-speed management of data, processes and documents,” he said.

DocuWare Version 7.3 is available in cloud and on-premises versions. DocuWare provides feature parity between deployment options. For on-premises customers, updates to 7.3 can only be made from version 7 to 7.2.

About Docuworx Australia

Docuworx Australia Pty Ltd is a solutions provider that facilitates the digital transformations of businesses and organisations across Asia-Pacific. We are based in Australia, with partners in Asia-Pacific, North America and Europe. Our team has over 20 years of experience in automated business processes.

To learn more, please visit: www.docuworx.com.au

As COVID-19 gradually recedes, many are starting to imagine what the new post-virus world will look like.

With many now still working from home, one of the key questions has been around what a return to the office will look like.

But it seems that it will be far from business as usual in the immediate term and potentially in the longer term too.

This month, workplace design expert James Calder told the Australian Financial Review that he believes open-plan offices pose too great a risk for any employer to inflict on their staff.

Calder, who helped designed Australia’s first activity-based workspaces (ABW) in Sydney, said offices will have to be redesigned to allow for greater space and contain fewer people.

Until we have a vaccine, Calder said he can’t see how ABWs can be used at their full capacity.

“They’re just like land-based cruise ships. The circulation paths are intended to make people meet as many other people as possible – I know, because I’ve designed them,” he said. “They’re the perfect incubator for passing this thing around.”

ABWs, which feature open plan designs and shared areas, are not the only ones that are under threat by the virus.

Experts believe that all workspaces are going to be impacted by COVID-19 as businesses grapple with the best ways to balance productivity and employee safety.

Never a better time to try DocuWare

With people worldwide jumping headfirst into the new normal, solutions that enable them to work from home have never been more critical.

Most organisations were not really ready for this transition so IT departments have been scrambling to get new systems in place.

The good news is there are simpler, cheaper and more efficient ways to transition your employees to working from home or spending less time in the office. One such solution is DocuWare, a suite of tools that makes cloud document management and digital workflows easy.

Using DocuWare, you can securely store all of your documents in a central repository, providing access to those documents on a number of different devices.

As the only Platinum Partner of DocuWare in Australia, Docuworx is ideally placed to help you embrace the digital future. So what can you do with DocuWare?

A plethora of practical use cases

As noted by DocuWare UK Regional Sales Director Andy Barnett in a recent webinar, DocuWare has a number of practice use cases, including:

• Incoming invoices: Automate the digitisation, processing, and archiving of all incoming invoices and remove slow, manual steps in finance
• Employee records: Securely centralize all employee records and use workflows for onboarding, employee reviews, and more
• Customer files: Store all correspondence, manage versions of contracts, and set up workflows for digital signatures, create a 360-degree view of your customer
• Mail room: Digitize incoming mail for easy digital distribution and retrieval
• Sales operations: Keep marketing material and sales documents like proposals and presentations right at your fingertips – even while on the road
• Controlling: Archive critical planning documents, prepare and respond to audits, maintain regulatory compliance and privacy standards

When it comes to using DocuWare, Barnett says that the difference it can make to an organisation is crystal clear.

Scattered records and files become centralized and organised, overwhelming and time-consuming manual tasks become seamless workflows, and security gaps and painful auditing processes become audit readiness and improved compliance.

Find out more

COVID-19 has caused widespread disruption of the way we live and do business. It is highly likely that offices will not return as we know them for some time, if ever. It has thus never been more important for businesses to accelerate their digital transformations.

To watch DocuWare’s latest webinars, check out its official YouTube channel. For more on how Docuworx can get you started on your digital transformation, contact us today.

If Australian businesses hope to recover to pre-COVID-19 levels in the next few years, they must focus on growth and digital transformation.

This is the message from PwC chief economist Jeremy Thorpe, commenting on new economic modelling from PwC.

Thorpe said that the best-case scenario will see Australia recover to its former gross domestic product trajectory by 2025, accounting for the approximately A$279 billion in lost national income due to the government’s response to the virus.

However, a more passive response will see that recovery potentially take until 2030 and cost an additional A$127 billion, bringing the total cost up to A$406 billion, he said.

Thrope thinks Australian will be shocked at how fast the country can recover if it commits to growth.

“We have choices,” he told ABC News. “If we make the right ones, as a country, we can recover faster than most people think.”

Get ready for a new reality

PwC is not the only major firm that sees digital transformation as playing a key role in the new world created by COVID-19.

KPMG this month published its insight called Our New Reality: Predictions after COVID-19.

According to KPMG, there will be four stages that outline the path through recovery from the virus: Reaction, in which we are all simultaneously impacted and disrupted, Resilience, in which the virus is contained, Recovery, in which investment and consumer sentiment cautiously improve, and New Reality, in which a number of learnt behaviors become part of the new normal.

One of KPMG’s predictions for the new normal is that memories of the virus will continue to drive the digitisation agenda.

In this new normal, digital transformation will move from being a “nice to have” to a “need to have” as businesses look to build continuity and resilience.

“Fears of more regular crisis events, given our interconnected world, will provide the burning platform needed – especially for government and small to medium enterprises that have lagged in their digital transformations,” KPMG said.

In addition to the heightened importance of digital transformation, KPMG identified other key areas including; an enduring increase in remote working, a challenge to the 9 to 5 workday, a greater focus on automation, and the reinvigoration of local manufacturing.

KPMG also includes a warning for those that do not participate in the accelerated growth that is driven by the rise of digital interactions impacting both large and small enterprises.

“Our new digital and increasingly mobile-first behaviour will be sustained,” KPMG said. “Cash-constrained organisations risk being stuck in the second tier and will struggle to recover and compete.”

What are you waiting for?

In many ways, COVID-19 has simply accelerated trends that were already underway. Businesses had already seen the value of migrating operations to the cloud prior to the outbreak, but with the new work from home restrictions in place, it quickly became a necessity.

The benefits of workflow auotmation were already well-known by some leaders in the digital transformation space, but now businesses of all sizes are seeing how they can automate parts of their business, reducing costs and making them more resilient in a post-COVID-19 world.

As Australia’s only platinum partner of DocuWare, Docuworx is ideally placed to help your business progress its digital transformation.

No matter where you are in that journey, we have a solution that can help you.

To read more about how one client has benefited from its recent digital transformation, read this case study. To learn more about what we can do for your business, contact us today.

Gliderol is an Australian manufacturing company that has been providing its customers with state-of-the-art garage doors for over 40 years. The company has production facilities in every major capital city in the country and produces and supplies garage doors nationwide. Gliderol has a workforce of around 200 people comprised of office staff, factory floor personnel, managers and supervisors. Docuworx recently spoke with Leanne Baston, CFO at Gliderol, regarding her experience using DocuWare and how it has helped her team.

How long have you been using DocuWare and has it been relatively easy to learn?

We’ve been using it for three years now. For me, it was relatively easy to learn because I have a background in programming. However, it is quite easy to train others as the software is designed in a way that is very intuitive.

What improvements have you noticed since you started using DocuWare?

I run the finance team for Gliderol, which is a reasonably sized manufacturing company. DocuWare has enabled me to keep the same level of staff although our business has increased by 45%.

Obviously, we’re living in a new world right now with COVID-19 – has it help you at all with working remotely?

Absolutely. With DocuWare, we have turned all of our receivables, payables and purchasing electronic. Apart from dispatches which have retained a physical component, we have no paper that we print and produce anymore. We have scanned over 400 archive boxes, which is the five years’ worth of archives, that we must keep for tax records. That has freed up space and allows us to quickly lookup things online. At present, 6 out of my team of 10 are all working from home but it has had no impact on our operations.

The end of the Australian fiscal year is looming – how will DocuWare help with the auditing process?

Communication is always a key issue in the auditing process. Using DocuWare I’ve created what we call a communication tracker. If someone has a question, they can type it into DocuWare and get a response. I can see if people are responding in an appropriate time frame and monitor the process a lot more easily. Reading the history of requests makes us aware of the questions the auditors are asking, enabling us to prepare better for the next year, and enables the Audit Manager to manage their staff better.

So it is helping you streamline and remove some pain from the auditing process?

Yes. Now we don’t have the auditors bothering staff with historical transactions, who might be doing other important tasks such as stock takes, with questions. Stored in DocuWare is everything that the auditors need to conduct their audit. All our data is stored electronically within DocuWare and with training each year audit staff are able to extract it as they need it. We have created a monthly routine where the staff in their areas store data directly into DocuWare so when we get to the end of the financial year there isn’t a mad rush to prepare for the auditors. Data is validated as it’s going in so it creates consistency around the terminology and improves the speed at which data can be retrieved.

And how has Docuworx’s service been throughout this process?

Docuworx has been really good. We started with somebody else initially and we were moving faster than they could cope with, so I found Docuworx and contacted them. If I give them a project, they are very quick to respond. They also have trained me which in turn allows me to train others internally. They are also very creative in coming up with a solution when I give them a problem I need resolving.

Would you recommend DocuWare to other similar-sized companies?

I think DocuWare is good for any size company. The main thing is you need to know the problems you are trying to solve first. If you know what you want, DocuWare will very quickly help you to achieve it.

As the impacts of COVID-19 continue to be felt worldwide, an increasing number of businesses are allowing their employees to work from home.

But recent data shows that even prior to the COVID-19 outbreak, remote work had been on the rise. For example, according to a recent Gallup poll, 43% of Americans spend at least some of their working hours outside the office.

Even when COVID-19 passes, it seems likely that social distancing restrictions may be with us for some time and businesses may look to continue with flexible working arrangements.

In fact, there are some benefits to having a remote workforce that must be considered. One factor is that it allows your business to draw from a potentially larger labour pool, as you are not restricted to hiring those in your geographical area.

Another is that evidence suggests that remote workers are more productive. A recent study by Airtasker found that, on average, remote employees worked 1.4 more days every month (or 16.8 more days every year) than those who worked in an office.

Furthermore, on those work-days, they spent more time getting things done. According to the study, office workers and remote employees lost 37 and 27 minutes to breaks, respectively. The study also found that working from home presents other benefits such as eliminating commutes and allowing employees to have healthier lifestyles.

The right tools for the job

While the world comes to grips with COVID-19, the good news is that are tools that can help your business survive and even thrive. From communication tools to video conferencing and document management, here are five tools that will help your business stay on track.

1. Document Management System

Sending and receiving documents over email can result in multiple different versions of the same file being worked on simultaneously, creating confusion. Document Management Systems provide ways of storing, managing, and tracking files via a central repository. Such systems improve efficiency, reduce manual processes and save businesses time and money.

DocuWare: DocuWare is a world-leading provider of digital document management and automated workflows to organisations of any size and across all major industries. With availability in 16 languages and supporting cloud and on-premise deployments, DocuWare currently serves 14,000 customers across 90 countries with a global network of over 650 partners.

2. Real-time communication

While working remotely, it is essential that employees are able to keep in touch with each other at all times. As email can be a little clunky, many are turning to apps that make it easy to form groups, chat, and collaborate in real-time.

Slack: There are dozens of chat apps available out there, but one of the most robust and versatile is Slack. The app, which describes itself as a ‘collaboration hub’, organisations conversations by topic, project, team, or whatever makes sense to your business. With channels, the right people get the right info at the right time and information doesn’t get lost. Slack also integrates with other popular apps and services such as Google Drive, Salesforce, and Asana.

3. Video conferencing

With real face-to-face meetings currently impossible or at the very least extremely restricted, there has been a massive surge in video conferencing. Although it isn’t ‘the real thing’, there are several advantages of video conferencing such as reduced travel time and costs, optimised attendance and the potential for more structured interactions.

Zoom: Zoom is a leader in modern enterprise video communications, providing an easy-to-use and reliable cloud platform for video and audio conferencing across mobile devices, phones and room systems. Zoom features quick adoption meeting capabilities that make it easy to start, join and collaborate on any device at any time and with anyone.

4. Project management

Having trouble keeping track of who has done what and when? In addition to DocuWare, which can also help in this regard, there are a number of standalone project management tools out there designed to track any projects your team is working on.

Basecamp: Basecamp is a simple-to-use yet advanced project management system that allows teams to break up their work into separate projects. Each project contains everything related to the work at hand, including the people involved, discussions, documents, files, tasks and important dates.

5. Time management

One of the challenges of working from home is time management. Although it is nice to be spending more time with our families, there is also significant potential for disruptions when working remotely. Babies crying, postmen coming to the door, and other such distractions mean that work may become fragmented throughout the day. Luckily, there are tools that can help you stay on top of your time.

Everhour: Everhour promises a quick setup and integration with all major collaboration tools. Everhour’s time tracking controls appear on the right side inside of each integration, making it easy for workers to track time. Changes are synced automatically, meaning that reports will always show the most up-to-date data.

Ready to improve your work from home capabilities?

Docuworx is the only Platinum Partner of DocuWare in Australia. We support businesses of all sizes across Asia Pacific with their digital transformations. To learn more about how we can help you, contact us today.

A business connection of mine recently posted about an experience he had when his company was the victim of an arson attack.

Damage to the building, stock and equipment was extensive and the company’s future was left hanging in the balance.

Luckily, no one was hurt. But the company soon realised that it had lost critical information due to its information systems and crisis management plan being out of date.

Some 12 months later, the company is just now getting back on track albeit with a renewed focus on crisis management.

In his post, he urged other companies to determine what will disrupt their business and to manage the risks of them occurring.

The truth is, we tend to avoid thinking about potential disasters, as we are so caught up in running our day-to-day operations.

But this summer all Australians got a timely reminder about how disaster can strike at any time.

As of mid-January, bushfires have burnt an estimated 18.6 million hectares, destroying almost 6,000 buildings and killing over 30 people.

The monetary cost of the bushfires is still being calculated, but it is expected to exceed A$4 billion.

Putting out compliance fires with a world-class DMS

So what does all this talk of fires have to do with document management?

Well, although you most definitely cannot prevent an arson attack or bushfire from destroying your business, something you do have control over is how you protect your data.

Through effective document management, you can eliminate your reliance on physical, on-premise stores of information.

By shifting your processes to the cloud, you can ensure that your critical data will be available, secure, and intact no matter what happens.

At Docuworx, we can help you achieve this goal by providing you with DocuWare, a world-leading document management system (DMS) and workflow solution.

As Australia’s only Platinum DocuWare Reseller, Docuworx can give you peace of mind as you take your first steps in your digital transformation.

Disaster or not, you simply cannot afford to fall behind with regards to the management of your documents and critical information.

According to research by the International Data Corporation, three out of four companies suffered severe consequences due to poor document processes. Broken down further, they reported the following issues:

• 2% failed to meet compliance requirements
• 2% lost key employees
• 9% lost major customers
• 8% had a major IT breach
• 4% were pulled into a major audit
• 1% suffered a major PR crisis

Even if you already have a strong risk management framework, you can improve compliance by using DocuWare to build workflows into your DMS.

These workflows are rule-based and will ensure that your employees follow each step correctly before moving onto the next task.

If you would like to see a demo of how DocuWare’s DMS can help you mitigate risk and improve compliance and efficiency at your business, contact us today.

The case for using an automated accounts/payable (AP) process is particularly strong and something Docuworx suggests our clients implement as one of their first digital transformation initiatives.

Recent research by Australia’s Digital Business Council dug up some interesting stats on invoicing in the Australian economy.

The Digital Business Council’s AusDigital Standards, a data exchange for financial software developers and network service providers, came up with these staggering numbers:

One billion – the number of invoices issued by Australian businesses each year

$4 trillion – the value of those invoices

55 days – the average length it takes for payment to be made

$20 – the average cost of manual handling of traditional invoices

$20 billion – the annual productivity gains Australia could reap by switching to e-invoicing

Based on these figures, AusDigital Standards estimates that around $600 billion is held in accounts payable processes at any time and about 20% of that is debt to cashflow-constrained small business suppliers.

Going digital and switching to an automated AP process can reduce a lot of these costs and pain points, but by world standards, Australia is lagging when it comes to adoption.

So what is holding Australian businesses back? Well, until recently, there has been a lack of suitable solutions readily available in the local market.

However, that all changed around three years ago with the entry of DocuWare into Australia.

And as the only Platinum Partner of DocuWare in Australia, Docuworx is extremely well-placed to help your company make the jump to using an automated AP process.

Combined, our personnel have over 20 years of experience in automated business processes. We can help you get your document management system up and running so that you can:

• Streamline checking and approval processes, minimizing interruptions
• Standardize the processing of paper and emailed invoices
• Automate process documentation and improve transparency
• Integrate with other web applications and export data into your accounting system
• Archive your invoices in compliance with the law

Still not convinced? Consider the following comparison of paper and automated AP processes:

Put simply, transitioning to an automated AP process will not only save your business time and money but also improve its efficiency and compliance.

To learn more about how Docuworx can help you commence your digital transformation and get started with an automated AP process, contact us today.

In an age in which data breaches are becoming the norm, security and compliance is at the forefront of most CIOs minds. 

Docuworx places a high priority on security so we are pleased to announce that DocuWare, of which we are a Platinum Partner, has this month integrated electronic signatures provider Validated ID into its core solution. 

Digitally transform authentication 

Validated ID is a verified Trust Service Provider with services which allow for electronic signatures to be used as proof of authenticity or to ensure a document has not been altered. 

Electronic signatures can be used on a wide range of documents including proposals, sales contracts, employee benefits forms, vendor agreements, and other documents that require a verified signature for audit and compliance purposes. 

“Validated ID is the ideal partner for us thanks to its wide range of electronic signatures,” said President of Docuware Dr. Michael Berger said in a Validated ID blog post. “This cooperation is a great advantage for our customers.” 

Research by the Association for Information and Image Management (AAIM) shows that electronic signatures are fast becoming a necessity for modern companies undergoing digital transformations. 

According to AAIM’s study, 84% of respondents see authorisation signatures as essential. 

In addition, almost 50% say that around a third of the documents they print are for the sole purpose of adding signatures. That’s a lot of wasted time, money and resources. 

With DocuWare, you can now incorporate the process of obtaining, receiving and archiving electronically signed documents as part of a workflow. 

Why use electronic signatures? 

Electronic signatures have many advantages over traditional signatures. For example: 

Stronger security and compliance: Eliminate the risk that a document has been altered, signed by an authorised person or unsigned. With Validated ID, electronic signatures meet the current security requirements and can be accessed immediately when proving compliance is required. 

More efficient and cost-effective: Enjoy cost-savings on stationery, postage, and employee time spent filing, archiving and retrieving documents. Eliminate bottlenecks in workflows caused by slower paper-based processes. 

More agile, more space: Accommodate your remote or geographically distributed customers and vendors with mobile access. Eliminate clutter in your office when you toss out those now unnecessary filing cabinets. 

Next steps 

DocuWare users have access to a range of Validated ID electronic signature solutions, depending on whether signers visit your location in person, what type of device is being used, and the level of security required. 

Setting up this service is a breeze as it is a one-time process. Simply contact us and we will register your business with Validated ID. We’ll work with you to select the type of signature service that best suits your business. There a variety of pricing options including flat flee, annual package or usage-based. 

To learn more, reach out via our contact page. 

I love a good sci-fi movie and have always enjoyed the dystopian ones in which the machines take over the world.

Movies such as The Terminator and The Matrix show what could happen if artificial intelligence (AI) becomes too smart and decides humans should no longer be part of the equation.

That kind of thinking has also filtered into real life, with many people fearing that the machines will ‘take their jobs’ and render them homeless.

As usual, the truth is a lot more mundane and benign than Hollywood would have you believe.

While it is true that machines are replacing some jobs, they are often the type of job humans would rather not do. Dangerous and physically-demanding tasks can be usefully transferred to robots and humans can be “reskilled” into new areas of work.

In an office environment, you might say there is nothing to worry about. It isn’t a cavernous coal mine or an underwater drilling operation, it’s computer work! What have you got to be afraid of?

However, boredom can also be a killer. Every month, knowledge workers spend countless hours performing manual data entry, routing and archiving. These tasks are not just unfulfilling for workers,  they are also costly for businesses.

This is where automation comes in. Thanks to advances in technology, software can now assist knowledge workers such as accountants with many of the menial tasks they are assigned.

A simple of example of automation in action would be in invoice approval.

With DocuWare’s solution, workers can capture paper or digital invoices, index their data with zero manual entry and route them through a defined, digital queue based on cost centres, amounts, PO numbers and other variables. Following this, the data can be sent back to applications such as SAP, Sage, Microsoft Dynamics or Quickbooks, which all seamlessly integrate with DocuWare.

Benefits of automation

I’ve spoken before about the importance of digital transformation, and no journey towards digitisation can be complete without process automation. In order to stay competitive in the modern business world, companies must capture, index, route and archive more information than ever before.

Here at Docuworx, we are proud to be an official platinum partner of DocuWare, which we believe provides the world’s best workflow and automation solutions. Here are some key benefits that automating processes can deliver:

1. Drive efficiency

The common expression ‘I’m only human’ says it all. No matter how great your workforce is, they are going to make mistakes. However, automation limits the potential for errors in business processes, driving efficiency. With DocuWare, you can build configurable, ad-hoc workflows for smarter work environments and add document management capabilities quickly.

2. Reduce risk

With the many high-profile hacks and breaches happening worldwide, compliance is at the forefront of many CIOs minds. Using DocuWare, you can implement rules, logic and standards to secure and enhance control over business-critical information.

3. Improve profits

Every company in the world wants to get maximum return on investment and improve profits. DocuWare allows you to go ‘beyond bottom-line efficiency’, leveraging data analytics to contribute to top-line growth, revenue and profitability.

4. Enhance use of workforce

Automation also frees up your workforce so that they pursue more ‘high value’ tasks. Rather than wasting time with repetitive, menial tasks, your employees can dedicate more time to seeking out value-accretive initiatives for the company.

5. Gain deeper insights

Companies are dealing with more data than ever, but at the same time they often don’t know how to get the most out of it. DocuWare’s automation solution centralizes valuablee document and process knowledge into one system, integrating directly with your ERP for a complete picture of your business and deeper insights.

Augmentation rather than replacement

Going back to my earlier point, movies about killer robots are fun, but we need to stop seeing machines as threats in the workplace and instead focus on the myriad benefits that automation can bring about.

We are rapidly moving into a future in which we will be augmented rather than replaced by AI. One thing that is absolutely certain is that we cannot ‘switch off’ technology. And if that’s the case, we are much better off befriending it.

At present, countless work hours are spent tediously entering and managing data. This is not only causing your staff major headaches but also slowing your business down. To learn more about how Docuworx can help you speed up your vital business processes, contact us today.

When the Docuworx team visits different businesses to speak with CFOs and CIOs about how their workflows and accounting systems operate, we are often surprised by the amount of paper that is still out there.

The case for using paper in this day and age isn’t a particularly strong one. In fact, each piece of paper in your business is most likely costing your business time, money or a combination of the two.

Each month, knowledge workers (people responsible for working with data such as accountants) waste countless hours searching, creating, formatting, filing and routing documents.

These outdated paper-based processes are damaging your business. They can result in costs being recorded too late, approvals taking too long, and bookings not being completed.

On top of that, there is the cost to the environment and the clutter that paper creates in an office space.

The good news is that it doesn’t have to be this way.

Go paperless

With DocuWare, your company can eliminate those costly manual processes and improve efficiency and accuracy while also helping to save the planet.

You may think that implementing such a solution may disrupt your business, but the truth is, it can be done fairly rapidly and with minimal disruption to your operations. In fact, we are able to help you go paperless in just three simple steps over a period of 90 days.

Much of the paper that exists in your company is probably due to accounts payable. Depending on the size of your business, you may be sending out or receiving hundreds or thousands of invoices each month for materials or services.

While it is true that some businesses may send and receive invoices electronically nowadays, a large number are still paper-based.

DocuWare’s finance solutions empower companies to go paperless, centralizing valuable document and process knowledge in one system, and integrating directly with your enterprise resource planning (ERP) software.

Optimise accounts payable…

For accounts payable, DocuWare can capture paper and electronic invoices and automatically match them to purchase orders. You can also set up customizable workflows to manage the approval process and then post the approved amounts back to the general ledge through pre-built ERP integrations.

Another benefit is that you are able to automatically check the accuracy of invoices using DocuWare’s self-learning intelligent indexing that matches invoices with related purchase orders. In addition, you can directly import invoices into file structures that are easily searchable.

….and receivable

DocuWare also allows you to remove the guesswork from accounts receivable. By automatically linking related documents and data directly to the order process, DocuWare allows for faster invoice creation and improved customer relationships.

DocuWare can also access delivery notes, performance reports directly from your ERP and collaborate with your sales team on new customer acquisition information.

Fear the taxman no more

DocuWare provides complete and proper documentation of all business transactions including emails, letters and contracts connected with all of your records. It is all accessible in the blink of an eye, reducing the fear associated with being audited.

With DocuWare, you’ll sleep easy knowing that all your records are accurate, complete, and readily accessible.

What are you waiting for?

DocuWare provides a complete document management and workflow automation solution for the modern world of finance.

As the business world becomes increasingly globalised and competitive, the room for error is getting smaller. All companies, regardless of where they are or what they do, must ensure that accounts payable and receivable stay on top of their game, and automation is the best way to achieve this.

With DocuWare’s solutions you can:

• Automatically capture documents
• Digitally direct key workflows
• Go paperless
• Meet compliance and regulations
• Integrate with your ERP
• Improve the security of your documents

….and more.

Docuworx is Australia’s leading platinum reseller of DocuWare’s solutions. We facilitate the digital transformations of business across Asia-Pacific and specialise in optimising the processes at the heart of your business.

If you are looking to streamline your accounting processes and improve that all-important bottom line, contact us today for a free consultation or quote.

One of the great things about DocuWare is that it is always improving. When you purchase a licence and professional services from us, you are guaranteed to always have access to the latest and greatest version of the software that’s critical to your business operations.

As a platinum reseller of DocuWare in Australia, we are also constantly working with DocuWare’s headquarters in Germany on ways to improve the product for its Australian user base.

This month, we are excited to announce that DocuWare has added regional setting support for Australia and we are currently in the process of rolling it out to our local clients.

The setting is available in DocuWare version 7.2 and will include the Australian dollar and Australian date format.

DocuWare’s addition of the Australian setting shows its commitment to its Australian userbase and is further recognition of the fast growth we are seeing here at Docuworx.

In April, core members of the Docuworx team attended DocuWorld Europe 2019 in Spain, the flagship event for DocuWare partners worldwide. At the event, we joined over 450 participants in workshops, lectures, and networking activities, and promoted the rising need for workflow solutions in Australia.

It was an extremely productive trip for Docuworx, which was one of the first Australian companies to attend a DocuWorld event, and we are happy to report that we will be attending the next event in Berlin in 2020.

An increasing number of Australian companies of all sizes are starting to see the major benefits that can be reaped from workflow automation and are commencing their digital transformation journeys.

We have already commenced the rollout of version 7.2 to our current clients and expect to complete it during the current quarter.

Always up to date, always improving

On a related note, the latest update of DocuWare’s mobile app was also announced this month and it allows users to upload documents directly to DocuWare from their smartphones and use the power of Intelligent Indexing.

Users can upload photos or documents from other apps to a DocuWare tray, which are now displayed in the mobile app, and then store them in a virtual file cabinet.

Trays can be set up to use Intelligent Indexing and suggestions for a self-learning service for indexing to make filing easier and faster than ever.

Intelligent Indexing is a powerful tool that transforms data from being unstructured to invaluable. It is able to instantly identify the most valuable information on a document and convert it into content that is highly structured and usable. Thanks to machine learning and the cloud, Intelligent Indexing is able to improve its speed, accuracy and reliability as its userbase grows.

The mobile DocuWare app can be used with DocuWare 6.10 or higher and is available for Android and iPhone.

Any questions? Get in touch

DocuWare’s core solution undergoes two major updates each year to ensure that its users have the most efficient and cutting-edge technology available to help run their businesses.

At DocuWorx, we work with all of our clients on providing the latest DocuWare updates.

If you have any questions about the updates or are interested in a free consultation on how Docuworx can help you, contact us today.