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Unscathed Amid Global CloudStrike Crisis
Amid a global disruption that shook the foundations of countless industries on July 18 and 19, many companies found themselves scrambling for solutions. The CloudStrike issue, a monumental digital crisis, left businesses reeling and operations in disarray.

Yet, amidst the chaos, a beacon of stability emerged, and the customers of DocuWare and Docuworx remained unaffected and confident.

The Calm Amidst the Storm

While others faced uncertainty and operational hiccups, DocuWare and Docuworx users carried on seamlessly, their document management systems humming along without a hitch.

Why? Because DocuWare does not use CloudStrike, our systems are shielded from the turmoil that ensnared so many others.

Proactive Vigilance with Azure Cloud

But it wasn’t just luck that kept DocuWare and Docuworx customers insulated from the crisis. Behind the scenes, a diligent team was at work, closely monitoring the situation.

Although unaffected by CloudStrike, DocuWare’s proactive partnership with Microsoft ensured continuous oversight of the Azure Cloud, where we host our platform. DocuWare remained vigilant and ready to act on any recommendations from Microsoft to address potential threats preemptively.

A Message of Assurance

For businesses caught in the crossfire of the CloudStrike issue, the reassurance from DocuWare and Docuworx was a testament to their reliability. Customers had the security that their operations would remain uninterrupted and that their document management systems were safe. Furthermore, DocuWare extended a hand of solidarity to those impacted by CloudStrike, advising them to follow instructions from CloudStrike and disseminate vital information to their clients.

A Suite of Unmatched Benefits in Australia

Beyond our resilience in the face of global crises, DocuWare and Docuworx offer many benefits that make them the go-to choice for businesses in Australia.

  • Seamless Integration and Automation: DocuWare and Docuworx provide advanced integration capabilities with existing IT systems, ensuring a smooth and hassle-free adoption process. Their powerful automation tools streamline workflows, reducing manual tasks and increasing productivity.
  • Enhanced Security and Compliance: With stringent security measures and compliance with local and international regulations, DocuWare and Docuworx guarantee the protection sensitive business information. This peace of mind is crucial for Australian businesses dealing with confidential data.
  • Scalability and Flexibility: Whether a small startup or a large enterprise, DocuWare and Docuworx offer scalable solutions tailored to each business’s unique needs. Their flexibility allows for easy adjustments and expansions as companies grow and evolve.
  • 24/7 Customer Support: Understanding the importance of uninterrupted operations, DocuWare and Docuworx provide round-the-clock customer support. Their dedicated team is always on hand to resolve issues promptly, ensuring minimal downtime.
  • Local Expertise with Global Reach: In Australia, DocuWare and Docuworx combine local expertise with global standards. This unique blend ensures that Australian businesses receive locally relevant and globally competitive solutions.
  • Sustainability and Eco-Friendly Practices: In line with Australia’s commitment to sustainability, DocuWare and Docuworx promote eco-friendly practices. Their digital document management systems reduce the need for paper, contributing to a greener, more sustainable business environment.

A Vision for the Future

In a world where digital disruptions can bring industries to a standstill, the resilience and preparedness of DocuWare and Docuworx shone brightly. Our customers can rest easy knowing we prioritise security, proactive monitoring, and unwavering support to guard your systems.

With a steadfast commitment to excellence, DocuWare and Docuworx continue to empower Australian businesses, driving them towards a future of unparalleled efficiency and success.

Author: Carlos Lucia
Experienced Director with a demonstrated history of working in the document management industry. Skilled in sales, business development, document management solutions, marketing strategy, and building new business. Strong background in business finance and passionate about facilitating companies' digital transformations. Co-founder and Director of Docuworx, an Australian company that facilitates the digital transformations of businesses and organisations across Asia-Pacific.