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Docuworx Australia Recognised with DocuWare Customer Service Champion Award
Docuworx Australia is pleased to announce that it is recognised as a Customer Service Champion from world-leading document management system provider DocuWare. Docuworx is the only Platinum Partner of DocuWare in Australia and only partner to receive the recognition in the APAC region.

Using DocuWare ECM platform, companies can automate manual tasks, reduce dependence on paper files and provide secure access to information and files anytime and from anywhere.

Docuworx Co-founder and Director Carlos Lucia said that since the outset of the Covid-19 pandemic, Docuworx has seen demand for its digital transformation solutions skyrocket.

“Although it is disturbing to see the damage Covid has done to the world, it has also provided businesses with an opportunity to improve efficiency and reduce costs by digitising what would other ways be manual processes to their operations,” he said. “We’d like to thank DocuWare for their recognition in the hard work we have put into digitally transforming many businesses across Australia.

He also noted that his team has been able to overcome the challenges posed by Australia’s unique geography in order to serve Docuworx’s growing number of customers.

“We have assisted customers remotely not only due to the impacts of Covid-19 but also because Australia is the world’s most sparsely populated continent,” he said. “Our customers are spread from Perth in the west, Alice Springs in the red centre to Townsville in the northeast. In fact, every corner of our country is now serviced by Docuworx.”

Docuworx also serves customers across the Asia-Pacific region. Although headquartered in Adelaide, Docuworx is a global business with partners across Asia-Pacific, North America and Europe. Collectively, Docuworx’s team has over 20 years of experience in automated business processes.




Author: Carlos Lucia
Experienced Director with a demonstrated history of working in the document management industry. Skilled in sales, business development, document management solutions, marketing strategy, and building new business. Strong background in business finance and passionate about facilitating companies' digital transformations. Co-founder and Director of Docuworx, an Australian company that facilitates the digital transformations of businesses and organisations across Asia-Pacific.