Supplier Onboarding
Collect supplier details once, route checks and approvals, and pass verified records to your finance system.
Find Out More: Procurement automationEmbedded Engineering
for Business Automation
Your process. Our engineers. Software that fits how you work.
What is embedded engineering?
Engineers who work alongside your team
Some improvements cannot be bought off the shelf. A supplier process runs across three systems, an approval lives in a spreadsheet, or a team needs a small application that nobody sells. Embedded engineering, sometimes called forward deployed engineering, puts Docuworx engineers alongside the people who do the work.
We learn the process first-hand, then design, build and improve business automation, systems integrations and custom business applications around the systems you already use.
What we build
Practical software for the work behind your operations
Each engagement focuses on a defined business problem. Typical areas include:
Custom Business Applications
Focused applications, portals and work queues for processes that standard software does not cover well.
Workflow and Process Automation
Route requests, approvals and exceptions to the right people, with a clear record of each decision.
Systems Integration
Connect finance, ERP, CRM and document systems so information is entered once and moves reliably.
Digital Forms and Data Capture
Replace paper, PDF and email requests with structured forms that start the next step automatically.
Reporting and Visibility
Give managers a current view of outstanding work, ownership, exceptions and turnaround times.
Document-Centred Processes
Extend document management, capture and generation where documents drive the process.
Why embedded engineering
Requirements are clearer when engineers see the work
Working directly with your team shortens the gap between understanding a problem and testing a solution. Decisions are made with the people who use the process, and each release is checked against real transactions. Where the scope is not yet clear, our advisory services can define it first.
Business outcomes
Improvements you can measure
- Less Manual Effort
- Reduce the re-keying, chasing and checking that slows routine work.
- Fewer Handoff Delays
- Move work to the next person automatically, with clear ownership.
- Connected Systems
- Share information between applications instead of copying it.
- Better Visibility
- See what is outstanding, who owns it and where exceptions occur.
- Stronger Control
- Apply agreed permissions, approval rules and audit records.
- Smaller, Safer Releases
- Deliver improvements in tested stages rather than one large project.
- Knowledge Retained
- Document what is built so your team understands how it works.
How it works
From first conversation to working software
Discovery
Meet the people doing the work, map the current process and agree the outcome to aim for.
Solution Design
Define the workflow, data, integrations, permissions and the smallest useful first release.
Build
Develop the application, automation or integration in short cycles with regular reviews.
Test With Users
Check the solution against representative transactions and exceptions before go-live.
Release and Support
Deploy with training, documentation and the support arrangements agreed with you.
Measure and Improve
Review adoption and results, then prioritise the next improvement.
Example use cases
Where embedded engineering helps
Examples of problems an engagement can address. The right approach depends on your systems and requirements.
Invoice Exceptions
Give accounts payable staff a work queue for mismatched or incomplete invoices, with the context needed to resolve them.
Find Out More: Accounts payable automationEmployee Requests
Bring onboarding, changes and supporting paperwork into structured forms with tracked approvals.
Find Out More: HR and employee managementService and Maintenance Requests
Capture requests from staff or sites, assign work, record completion evidence and notify finance.
Find Out More: Digital formsERP and Finance Integration
Exchange approved transactions, master data and status updates between business systems and your ERP.
Find Out More: IntegrationsOperational Dashboards
Combine status information from several systems into one view of outstanding work and exceptions.
Find Out More: Workflow automationEngagement options
Choose how we work together
Scope, availability and fees are agreed after an initial discussion. Software licensing and third-party costs may be separate.
Integration
Work with the systems you already rely on
Engagements start with the applications you already use. We identify what information needs to move between them, when it should move and who resolves errors.
The right approach depends on the system, its access options and your requirements. See our integrations capability for more.
FAQs
Embedded engineering questions
What is embedded engineering?
Embedded engineering is a delivery model where Docuworx engineers work directly with your team to understand a business problem, then design, build and improve a solution in manageable stages. Engagements can be fixed-scope or ongoing.
Is embedded engineering the same as forward deployed engineering?
The terms describe a similar approach: engineers work closely with the business that uses the solution rather than only from a written specification. At Docuworx, it means our engineers work with your staff on a defined process or a prioritised backlog.
Do we need to replace our existing systems?
Usually not. We start with the systems you already use and look for where integration, workflow changes or a focused application would help.
What kinds of applications can you build?
Typical examples include request and approval workflows, work queues for exceptions, digital forms, integrations between finance, ERP and document systems, and dashboards that show the status of work. Each solution is scoped to your requirements.
Can we start with one process?
Yes. A discovery and solution design engagement is a practical way to assess one opportunity before committing to a larger program.
How is pricing structured?
Scope, availability and fees are agreed after an initial discussion. Options include a fixed-scope discovery, a defined project, or reserved engineering capacity. Software licensing and third-party costs may be separate.
Do you use AI in these solutions?
Only where it suits the process. Some solutions use Docuworx intelligent data capture to read documents, with people reviewing exceptions. Many engagements do not need AI at all, and every production solution is designed, tested and approved like any other business system.
Who supports the solution after it is built?
Support, ownership and documentation arrangements are agreed at the start of each engagement. We document what is built so your team understands how it works.
Get started today
Start with one process worth improving
Tell us which process is causing delay or unnecessary effort and who needs to be involved. We can discuss your requirements and suggest a sensible first step.