According to a new recent global research, this disconnection within company leadership comes as managers say they feel burdened with disruptions to digital transformation despite having new technologies on hand.

The research suggests that there is a trend towards wasted investments and missed opportunities among companies on their digital journeys.

For example, despite the emerging use of low-code/no-code platforms, only a quarter of managers use them to transform their manual processes.

By using these platforms, they would be able to quickly create solutions to automate processes and reduce or eliminate the need for manual data entry and coding.

Meanwhile, only a third of managers are using intelligent data processing to help them leverage automation opportunities and alleviate bottlenecks and delays in their business processes.

However, more than 60% of management across the board recognize the importance of intelligent document processing (IDP) technology to digitize and transform enterprise content for more actionable insight.

While digital transformation has accelerated massively, it hasn’t come without challenges:

When identifying the causes of these challenges, the survey found the following:

• More than a third blamed difficulty in replacing legacy systems, getting budgets approved and skills gaps within their organisations

• Almost a quarter said they had difficulty getting buy-in from their senior management or board; and

• Over half experienced a disconnect between the C-Suite and middle management.

Although this is understandable, it is unfortunate that their businesses are now suffering even when intelligent automation technologies are in place or readily available.

It’s crucial to understand which technologies can improve productivity and where it will have the most impact.

The broad use of IDP solutions is the first step in what leaders can do to empower their employees to have faster access to information.

However, process mining and the intelligence it delivers will bridge the gap between the reality of what managers and workers are experiencing and what the C-Suite is expecting.

This disconnect between senior leaders and the “doers” is not only failing to empower employees, but also preventing businesses from realising a successful digital transformation.

At Docuworx, we provide businesses of all sizes with the tools they need to complete their digital transformation and improve efficiency, transparency, and productivity.

For example, using a workflow automation solution implemented by Docuworx your business can realise a significant number of key benefits including:

• Having full control and traceability of any document
• Protecting against data loss and fraud
• Being able to access documents easily and quickly
• Reducing risks or errors and bottlenecks that slow businesses down
• Lowering your storage costs by reducing the need for paper documents

To find out more about what Docuworx’s solutions can do for your business,