In this article, I’d like to share my thoughts regarding the future of signing documents, how electronic signatures reshape business processes, and what this shift means for your company’s efficiency and security.
Imagine this: your signature is required. Perhaps you’re agreeing to the terms of a contract, applying for a passport, or giving permission for your child’s field trip. But these days, you’re likely not showing up in person to put pen to paper. Instead, signing a document or form has evolved beyond the traditional “wet” signature.
For centuries, the wet signature—physically signing a document with pen and ink—has been the ultimate proof of identity and intent. Whether closing a business deal, signing a legal document, or even authenticating an art piece, your handwritten signature has long been the gold standard. However, in today’s digital age, the environment is changing.
With the rise of remote work, e-commerce, and global transactions, the need for faster, more secure, and less cumbersome ways of signing documents has led to the widespread adoption of electronic signatures.
Unlike wet signatures, electronic signatures provide flexibility and convenience, allowing individuals to sign documents from anywhere in the world, at any time, using any device. So, what exactly are electronic signatures, and how do they differ?
- Basic Electronic Signatures are the most straightforward type of electronic signature. It can be as simple as typing your name at the end of an email or clicking “I agree” on a website. While easy to use, it offers little security or identity verification.
- Advanced Electronic Signatures are more secure and require the signer’s identity verification. AES typically involves a digital certificate or encryption to ensure the signature’s authenticity. This type of signature generally is for documents requiring higher trust, such as contracts or legal agreements.
- Qualified Electronic Signatures have the highest security and legal validity, and a Qualified Electronic Signature is equivalent to a wet signature in many jurisdictions. QES requires a specific certificate issued by a trusted authority, ensuring the signer’s identity and that the document has not been tampered with.
When pairing eSignatures with eForms and automated workflows, electronic signatures take efficiency to a new level—especially within the Docuworx Document Management System (DMS).
eForms and eSignatures are a seamless duo. The forms collect and manage data electronically, eliminating manual paperwork. When combined with eSignatures, this duo enables businesses to digitise forms-based processes completely.
Whether you’re onboarding a new employee, collecting customer consent, or processing a contract, eForms integrated with electronic signatures allow users to fill out, submit, and sign documents instantly—without printing or scanning.
In the Docuworx DMS, eForms are customisable, meaning you can create forms tailored to your business’s specific needs. Once completed, these forms can be automatically routed to the appropriate individuals for signing, making the process fast, efficient, and entirely digital.
Beyond just capturing signatures, Docuworx DMS integrates electronic signatures to kick off Automated Workflows, which further reduces manual intervention.
Once a document is signed via eSignature, the system can automatically trigger the next step in your workflow, whether sending the signed contract to another department for processing or notifying stakeholders of the document’s completion.
Streamline significantly the approval processes. With eForms and eSignatures, managers can review, sign, and approve documents directly from their devices. Based on pre-set rules and permissions, the system will automatically push the document forward.
Manage document storage and compliance automatically, ensuring all signed documents are securely stored, tracked, and easily retrievable under regulations such as GDPR and SOC2.
Docuworx can deliver several additional benefits to businesses with eSignatures and Automated Workflows.
- Convenience: No need for in-person meetings or mailing physical documents. Sign anytime, anywhere, on any device.
- Speed and Accuracy: Manual processes involving printing, scanning, and manually routing documents are prone to delays and errors. With Docuworx, once a document is signed, it’s instantly sent to the next stage of the process, reducing bottlenecks and human error.
- Enhanced Collaboration: Teams can collaborate on forms and approvals in real time, regardless of location. The mobility is particularly valuable for businesses operating remotely or across multiple locations.
- Compliance and Security: Documents signed electronically within the Docuworx DMS are fully secure, encrypted, and compliant with regulatory requirements recognised and accepted in most countries, and when used correctly, they meet stringent security and privacy standards such as GDPR and SOC2. The system has automatic audit trails, making tracking document activity easy and ensuring accountability.
- Cost Savings: Reducing paper usage, physical storage, and administrative work means significant business cost savings. Automating workflows eliminates the need for manual follow-ups and reduces processing time.
By leveraging the power of electronic signatures with eForms and automated workflows within the Docuworx DMS, businesses can achieve faster turnaround times, greater accuracy, and enhanced collaboration—all while maintaining security and compliance. It’s an intelligent way to optimise document management and keep your business running smoothly in the digital age.
However, while electronic signatures have clear advantages, there are still cases where wet signatures are required by law or preferred. Some legal documents, like deeds, wills, and certain government forms, may require physical signatures for them to be legally binding. Additionally, specific industries with high levels of regulatory scrutiny, such as healthcare, may still prefer or mandate wet signatures.
In conclusion, the shift from wet to electronic signatures represents the evolution toward digital efficiency. By understanding the types and benefits of electronic signatures, individuals and businesses can choose the best method to meet their specific needs while maintaining security and compliance.